Things to Know
Questions,
Answered
Deposits, cancellations, cake policy and group sizes — all in one place.
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How do I make a reservation?
You can book lanes or party packages online through our booking system. For large groups or special events, we recommend submitting an event inquiry.
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Do I need to pay a deposit to reserve a party or event?
Yes. A non-refundable deposit of 30% is required to hold your reservation. The deposit will be applied to your final balance.
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What is your cancellation policy?
Cancellations must be made at least 7 days before your scheduled booking. A 30% cancellation fee will be applied to all cancellations. No-shows or late cancellations will result in forfeiture of the full payment.
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Can I bring my own food or drinks?
Outside food and beverages are not permitted, with the exception of specialty cakes (such as birthday cakes). All other food and drink must be purchased through Lokay Lanes.
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What if we arrive late for our party or booking?
Your reservation start and end times are fixed. Unfortunately, late arrivals cannot extend their booking time, so please plan to arrive a few minutes early.
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Is shoe rental included in the party packages?
Yes. All party packages include shoe rentals for your guests.
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What types of events can I book at Lokay Lanes?
We host all kinds of events: birthday parties (kids, teens, and adults), corporate and team-building events, school outings and field trips, fundraisers, Cosmic Glow Bowling parties, and private group celebrations.
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How many people can you accommodate?
We can host small gatherings of just a few lanes all the way up to large group events. For groups of 20+, we recommend contacting us in advance so we can make sure you have the best setup.
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Do you offer special rates for schools, nonprofits, or fundraisers?
Yes! We offer custom packages and pricing for schools, nonprofits, and fundraisers. Please reach out to us directly to discuss options.
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Do you have Cosmic Glow Bowling parties?
Yes! Cosmic Glow Bowling is available at select times throughout the week. Many of our party packages can be upgraded to include Glow Bowling.
House Rules
Venue Policies
Short version: look after the equipment, look after each other, and everybody has a good night.
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Respect the Lanes & Equipment
Please use all bowling equipment as intended. Roughhousing, lofting balls, or damaging equipment/furniture may result in removal without refund. Guests are responsible for the cost of any intentional damage.
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Bowling Etiquette & Safety
Only one bowler on the approach at a time. Please be courteous to bowlers on adjacent lanes. Keep food and drinks off the lanes and scoring tables.
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Personal Conduct
Disruptive, abusive, or unsafe behavior is not tolerated. Guests under the influence may be asked to leave.
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Lost & Found
Lokay Lanes is not responsible for lost, stolen, or unattended personal belongings.
Still Have a Question?
Call us and a human will pick up. We're a family business — usually a relative.